Customer Insights driving Omni-Channel Commerce
Symphony EYC delivers ROI for retailers, manufacturers, and wholesalers by using customer insights to drive execution through software and services that enable a better customer experience and optimized operations. The solutions optimize multi-channel customer engagement strategies, assortment, merchandising, marketing, inventory fulfillment, store operations and supply chain execution ensuring multi-channel connectivity of both the customer experience and retail operations. Deployed in over 70 countries, Symphony EYC is a strategic partner to leading retailers and manufacturers worldwide enabling them to differentiate against the competition, improve productivity and deliver value to the bottom line. More at www.eyc.com and follow us on twitter @SymphonyEYC.
Keywords: multi-channel, omni-channel, analytics, insights, assortment, merchandise management, supply chain, CRM, loyalty, marketing, retail, manufactoring